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Melitta

Ariete

Delonghi

Breville

Saeco

ACM

Bialetti

Nespresso

Wacaco

Jura

Saeco Coffee Machine

Home Saeco Coffee Machine

Frequently Asked Questions

1. Which Saeco models do you carry? ▼

• Saeco New Royal OTC (bean-to-cup, office/café grade)
• Saeco Magic M1 (fully automatic, touchscreen, silent milk frother)
• Saeco Magic M2 (advanced fully automatic with variable coffee chamber and large display)

2.What makes the New Royal OTC stand out? ▼

• Designed for office and small cafe environments—robust, high performance
• User-friendly with easy maintenance schedule
• Great value at ₹72,000 with full servicing support

3.Why choose the Magic M1? ▼

• 7″ color touchscreen allows intuitive drink customization
• Ceramic disc grinder ensures consistent grind quality
• Silent automatic frother, perfect for milk-based drinks like cappuccinos and lattes
• Features a detachable brew group and a self-cleaning filter for easy upkeep

4.What upgrades come with the Magic M2? ▼

• Offers a manual coffee grinder with 8 grind levels
• Electronic aroma control for dosing between 8.5–15 g
• Adjustable spout height (75–160 mm) and LED lighting
• MDB protocol compatibility for payment integration, ideal for offices/cafés
• Large 7″ color screen with customizable recipe options

5. Which model is best for offices or cafés? ▼

• For light commercial use, the New Royal OTC is reliable and cost-effective
• For higher volume or premium beverage needs, the Magic M1/M2 offer touchscreen control, programmable drinks, and milk systems for cafés/concierges

6. Can I make milk-based drinks on all these models? ▼

Yes—all three support milk-based beverages:
• New Royal OTC includes a frother
• Magic M1 sports a silent frother
• Magic M2 features an advanced frother with height adjustability

7. What maintenance is required? ▼

• Daily: Empty drip tray, grounds bin; rinse milk system
• Weekly: Clean detachable brew unit (Magic M1/M2)
• Monthly: Descale and replace water filters as prompted
• All models have self-cleaning/heating rinse cycles

8.Are spare parts and service available? ▼

• Yes—Latteholic is the authorized importer & service provider, offering support for brew groups, frothers, drip trays, filters, and descalers

9. What warranty do these machines have? ▼

• All models include competitive manufacturer / importer warranties, with easy registration and expert servicing through Latteholic.

10. Where can I see demos or get support? ▼

• Free live demos available in Delhi NCR and Mumbai
• Same-day delivery in metro locations and robust after-sales service

Latteholic, a brand of Silveor Lifestyle India LLP is the authorized importer and distributor of globally renowned coffee brands in India such as Melitta, Delonghi, Mazzer, Saeco, ACM, Bialetti, Ariete, GAGGIA Professional, and Wacaco in India. In addition to distribution, we also provide expert maintenance services for coffee machines.

Head Office Silveor Lifestyle India LLP - Latteholic

Address :- Plot No. 82, First floor , Patparganj Industrial Area , New Delhi - 110092
For Sales:+91 88823 06988
For Sales:+91 73037 06122
Customer support:18002033450
Email: Info@latteholic.com, support@silveorindia.com

Mumbai Branch

Silveor Lifestyle India LLP - Address :-687, Shop Number 3 , Ground Floor, NILESH Building S V ROAD , Address RAMCHANDRA LANE, MALAD WEST , Pin Code 400064
For Sales:+91 88823 06988
For Sales:+91 73037 06122